Privacy Policy

Last updated: 28 February 2025

At AMS Asia, your privacy is our priority. As a biotechnology company and global healthcare coordination platform, we take the responsibility of safeguarding your personal and medical data seriously. This policy explains in clear terms how we handle your information, in line with the General Data Protection Regulation (GDPR) and all applicable local data protection laws.

What We Collect and Why

We collect only the data that is necessary to support your care journey with us. This may include personal details, medical records, diagnostic results, treatment plans, payment information, and, where relevant, travel-related arrangements. This information allows us to coordinate treatments, ensure smooth logistics, and provide a personalized experience from start to finish.

How Your Data Is Used

Your information is used strictly to deliver and enhance our services, whether it's managing appointments, facilitating care with partner clinics, supporting your travel, or improving the quality of our healthcare offerings. We only use your data for the reasons you agreed to, and always with a focus on your safety and well-being.

Legal Basis for Data Processing

Our processing of your data is based on your consent, our contractual obligations to you, legal compliance requirements, or the legitimate interest of improving services and ensuring coordinated care.

Sharing Data

We work with trusted medical partners and service providers across our international network. Your data may be shared with them only when necessary and only under strict confidentiality and data protection standards. We never sell or share your information for unrelated commercial purposes.

Keeping Your Data Safe

We apply strong security measures to protect your data: digitally and physically. Our systems are routinely reviewed and upgraded to guard against unauthorized access, misuse, or loss.

How Long We Keep Your Data

We retain your data only as long as needed to fulfill the purpose it was collected for, or as required by law. When no longer necessary, your data is securely deleted or anonymized.

Your Rights

You are entitled to access, correct, or request deletion of your data. You may also limit or object to its processing and request that we transfer it to another provider. If you’ve given consent, you can withdraw it at any time. To exercise these rights, just reach out through the contact form on our site.

Local Compliance

In addition to GDPR, we comply with all local regulations, including the Personal Data Protection Act (PDPA), and any other applicable laws governing health and personal data.

Updates to This Policy

We may revise this Privacy Policy when necessary. Changes may occur without direct notice, so we recommend checking this page occasionally to stay informed.

Contact Us

If you have questions about your data or how we handle privacy, please contact us through the form available on our website. We’re here to help and committed to ensuring your information is respected and protected.